Q: Why do I need to move my website? What does website migration involve?

A: When your present hosting provider can no longer answer the necessities of your website, or if you undergo continuous downtime, or if you are made to wait for hours for the tech support team to respond to you, it might be a smart idea to change your provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your new provider. At AU Hosting, we are aware that this can often be difficult and time–consuming. This is the reason why we’ll do all that for you for free!Our seasoned technical staff representatives will transfer your web site content from your present web hosting provider to us. Our technicians have got plenty of experience with web site migration and are able to handle anything – from an average WordPress blog or Joomla–based website, to an extremely complex, custom–made application.

Q: Why do I need to move my website? What does website migration involve?
Q: Web site migration sounds like a lot of work. How much time is it going to take?

A: We try to carry out all website migrations as fast as possible. Even so, we don’t have a fixed time frame for web site migrations. There are several elements that you have to take into account – the sheer size of your website and the workload of our web site migration team, etc. We constantly strive to accomplish each migration within 48 hours. With less sizeable sites, our staff typically manages to finish within 24 hours.

Q: Web site migration sounds like a lot of work. How much time is it going to take?
Q: Do you need anything from me before you start transferring my web site?

A: We do not gather any personal data. We’ll require, however, the login info for your old web hosting account as well as the name of the website that you would like to migrate.

Q: Do you need anything from me before you start transferring my web site?
Q: My current hosting account has delicate info inside. How can I trust you?

A: Before we can start the migration of your web hosting account, you must first open an account with us. Opening an account with us will require that you to share exactly the same info you have provided to your previous web host. We also have a very rigorous Privacy Policy, which describes how delicate info is tackled.

Q: My current hosting account has delicate info inside. How can I trust you?
Q: Will there be any outage for my website?

A: Your site will work just like it did before with your previous hosting provider. As soon as we have finished the transfer, your website will be configured to work on our hosting platform and we will alert you to preview it. If everything is working properly, all you will have to do is modify the name server resource records corresponding to your domain. Your web site will be migrated to us without any downtime whatsoever.

Q: Will there be any outage for my website?
Q: Will my old hosting provider need to provide any information/assistance?

A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.

Q: Will my old hosting provider need to provide any information/assistance?
Q: Which web hosting platforms do you support?

A: We support all Linux–powered web hosting platforms. Generally, if we can get access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting platforms do you support?