1 hour ticket response
AU Hosting’s team of customer service technicians is committed to giving fast answers to all your questions. We’ll examine your tech support ticket the second it is received and will reply back to you with a solution within maximum 60 minutes after the tech support ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A First–Rate Customer Care Service
Each member of our tech support team has lots of years of experience in the Linux web hosting packages world and the vast majority of them have been with us for at least five years. They all are eager to answer all your queries in the most professional way possible.
A User–Friendly Help Center
Built into the Site Control Panel is an easy–to–browse Help section, which features various information sources. You can search through a constantly updated knowledge base featuring web hosting account management articles and website administration articles, check the educational video tutorials or browse the F.A.Q. database.
