Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is trained to fairly quickly care for all our Linux web hosting packages clients’ problems and advice requests. Via our ticketing system, you’ll be able to submit your request and a support crew representative will, no doubt go back to to you within max 1 hour. In fact, practice has demonstrated that the ordinary reaction time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any question you’ve got connected with AU Hosting’s products and services. Now we have experts on duty all the time to offer you help at any time required. You could use the ticket system or drop an e–mail anytime, or pick up the phone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel presents a wide–ranging know–how base which is included in all parts. In each part, you’ll find a Help press button that will load for you a variety of step–by–step lessons on how to use a certain function or perform a particular action. Additionally, we have crafted guide video lessons as a way to get a better idea of the Control Panel’s interface.